D E C A R B O N I S I N G

OffCarbon

Frequently Asked Questions

Basic Information

System sizes are very subjective an individual’s needs and requirements. Our team of experts use our in house algorithm and analyse a combination of factors to derive the right system size for you.

When we present our preliminary report to you, you will get a complete idea of how much solar you require.

Ideally, a 1 Kw solar power system requires 100 – 120 Sqft of shade free space on your roof. If your roof has more than this space available then solar is definitely a lucrative option for you.

However, when our team visits your roof for a site survey, they analyse and tell you if your roof has the available space necessary for solar energy.

With regard to your savings, this is highly dependent on your current electricity consumption. Over the course of 25 years, you can expect on average an ROI of between 17-20%

There are a combination of factors that determine if your house is suitable for solar. Factors like the location of your house, how much shade free sunlight your roof gets and what is the size of your roof.

Our solar experts will first analyse your consumption patterns and your roof layout to determine if solar is right for you. As part of our preliminary report. they will also prepare a 3D model of your roof to give you a visual understanding of how the panels are going to look on your roof.

Yes, the solar panels will generate electricity even when there are clouds or it is raining. However, the amount generated will reduce, as for the solar panels to operate as maximum efficiency, it needs shade free sunlight.

Therefore, even though generation will not stop, it will reduce in intensity.

Every house is different. When we calculate the number of solar panels your house may need, we consider a number of factors.

The most important factor is the units you consume on a bimonthly basis. We also look at your roof layout to find out if the space is enough for the number of panels we have calculated.

At OffCarbon we use an in house algorithm to determine your panel requirement. This also takes into account the average weather conditions of your location.

When we present your preliminary report, we will explain to you in detail about everything your system will need to take care of your energy needs.

 

When we calculate your system size, your electricity consumption pattern is the most important factor as it lets us understand the way you consume electricity.

We prefer asking our customers for their last 6 electricity bills. These 6 bills represent your last 1 years consumption details. This is ideally to get the whole picture. For example, customers tend to use less of the Air Condition during winters and use a lot more in Summer. So 1 years average helps us invaluably.

Without knowing these numbers, we will not be able to size a 100% accurate system that will take care of all your energy needs.

The beauty of modern solar power systems is that you will not notice a single difference when you switch to solar. Solar will seamlessly become a part of your home’s existing electricity infrastructure.

This is all possible because of your solar inverter. Consider your solar inverter as the brain of the entire system. It knows how to seamlessly switch between solar energy and energy coming from the grid. Ideally, you won’t have to move a finger to make all this magic happen.

The only difference you will notice is in your electricity bills bimonthly which are going to reduce by 30-40%.

 

The ability of providing or withholding subsidies lies with the relevant government bodies. While we can help you apply for it, we will not be able to guarantee if you will get your subsidy.

However, solar energy is cheaper than ever in India even without the subsidies and this is the best time to switch to solar.

Yes we can. We are one of the very few companies who offer this service to our customers. We can relocate your entire solar power system for you. We use some of the best logistics partners to do this for our customers.

However, there will be an additional charge for this service.

Yes we can add more panels to your existing system. We will reevaluate your energy needs and calculate as to how much more you can add to your existing system. This will be also be done by our in house experts team.

However, this will come at an additional charge.

Yes. Solar panels are one of the few assets in the market that give you stable and risk free returns over the course of 25 years. They also save you money as their life progresses. This makes them a valuable assets to own when compared to other assets that you may own. Solar panels are just like other upgrades to your house that will make it more appealing to your potential buyers.

While solar has many benefits to offer, some of the main benefits are

  1. You can earn money
  2. Get you a ROI of 17-20%
  3. Save minimum of 35% on your electricity bills

To learn more about these benefits, please check our blog out.

Ideally the main components are,

  1. Solar Panels
  2. Solar Inverter
  3. Balance of Systems

For more detailed information, please read our blog. The blog also sheds light on the cost of the entire solar power system.

Net meter is simply a bi-directional meter that records how many units (Kwh) you consume from the grid and how many extra units (Kwh) your panel generates and sends back to the grid. This meter is supplied by the state electricity provider. We will replace your existing uni-directional meter with a bi-directional meter when we receive it from the DISCOM.

 

For more information, read our blog on net metering.

Yes, modern solar panels are more than capable of running Air Conditioners and other home appliances with ease.

Customer Support

Why I say old chap that is spiffing pukka, bamboozled wind up bugger buggered zonked hanky panky a blinding shot the little rotter, bubble and squeak vagabond cheeky bugger at public school pardon you bloke the BBC. Tickety-boo Elizabeth plastered matie.!

According to Envato’s licensing, you can use SaasLand or any other theme on only one website. If you want to use it on multiple websites, you must buy multiple licenses.

No, you cannot “switch off” the solar PV system. The panels will keep generating electricity as long as they are connected. If you wish to disconnect the solar PV system, a call has to be arranged with our maintenance team and we will do it for you. But this facility does not work like an “on and off” button.

Yes, SaasLand comes with ThemeForest’s standard 6 months support. We conduct the support via theme’s “Comments” section and also our support ticketing system.

After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.

yes, you can use all the Home demos on a single website.

There are over 200 shortcodes/blocks/elements in SaasLand. You can use any block/element into any page as you want.

We take care of all your maintenance needs that are technical. If there are any problems, you can reach out to our email at co[email protected] and we will get back to you within 2-4 hours.

For more general maintenance, this can be done by the customer by just cleaning the panels with water and a cloth periodically. These instructions will be given at the time of the installation via brochure with more details.

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

Yes we can. We are one of the very few companies who offer this service to our customers. We can relocate your entire solar power system for you. We use some of the best logistics partners to do this for our customers.

However, there will be an additional charge for this service.

With us you need only one point of contact. We do all the work for you. Since our team has experts from all domains, we are able to get you the best services all under one roof.

At any point in your solar journey, we at OffCarbon are always there for you.

Yes we can add more panels to your existing system. We will reevaluate your energy needs and calculate as to how much more you can add to your existing system. This will be also be done by our in house experts team.

However, this will come at an additional charge.

While solar has many benefits to offer, some of the main benefits are

  1. You can earn money
  2. Get you a ROI of 17-20%
  3. Save minimum of 35% on your electricity bills

To learn more about these benefits, please check our blog out.

Technical

System sizes are very subjective an individual’s needs and requirements. Our team of experts use our in house algorithm and analyse a combination of factors to derive the right system size for you.

When we present our preliminary report to you, you will get a complete idea of how much solar you require.

SaasLand comes with “Elementor” which is a very advanced, drag-n-drop page builder. For Elementor related issues, you may check their support: https://elementor.com/support/

Yes, SaasLand is compatible with WordPress 5.0 and higher versions.

Yes, SaasLand is compatible with Gutenberg.

Yes, WooCommerce is integrated and fully functional in SaasLand. You can build your own store using SaasLand.

Yes, the solar panels will generate electricity even when there are clouds or it is raining. However, the amount generated will reduce, as for the solar panels to operate as maximum efficiency, it needs shade free sunlight.

Therefore, even though generation will not stop, it will reduce in intensity.

yes, you can use all the Home demos on a single website.

We do offer battery options to our customers. However, this information is very subjective. We can advice you if a battery pack is the best option for you after understanding your electricity consumption patterns and other relevant technical details.

When we calculate your system size, your electricity consumption pattern is the most important factor as it lets us understand the way you consume electricity.

We prefer asking our customers for their last 6 electricity bills. These 6 bills represent your last 1 years consumption details. This is ideally to get the whole picture. For example, customers tend to use less of the Air Condition during winters and use a lot more in Summer. So 1 years average helps us invaluably.

Without knowing these numbers, we will not be able to size a 100% accurate system that will take care of all your energy needs.

The beauty of modern solar power systems is that you will not notice a single difference when you switch to solar. Solar will seamlessly become a part of your home’s existing electricity infrastructure.

This is all possible because of your solar inverter. Consider your solar inverter as the brain of the entire system. It knows how to seamlessly switch between solar energy and energy coming from the grid. Ideally, you won’t have to move a finger to make all this magic happen.

The only difference you will notice is in your electricity bills bimonthly which are going to reduce by 30-40%.

 

The amount of electricity generated by a rooftop solar power system depends on the efficiency of your panels, location of your house, orientation of the roof, and ambient temperature.

However, as per industry standards, a 1 Kw solar power system generates about 4 units (Kwh) of electricity a day on an average in a year.

Ideally the main components are,

  1. Solar Panels
  2. Solar Inverter
  3. Balance of Systems

For more detailed information, please read our blog. The blog also sheds light on the cost of the entire solar power system.

Net meter is simply a bi-directional meter that records how many units (Kwh) you consume from the grid and how many extra units (Kwh) your panel generates and sends back to the grid. This meter is supplied by the state electricity provider. We will replace your existing uni-directional meter with a bi-directional meter when we receive it from the DISCOM.

 

For more information, read our blog on net metering.

An on-grid system is a solar power system which is still connected to your grid. An on-grid system does not include batteries. With the help of a net meter, you can export any extra units generated by your panels and save a lot of money.

If the solar power is not enough to supply electricity to your appliances, then the on-grid solar inverter will automatically draw energy from the grid seamlessly.

It is also the preferred system in urban areas where power cuts are very minimal.